Refund Policy

Returns

Munchkin accepts eligible return requests made within 30 days after delivery. The item must be unused, in its original condition, and returned with its original packaging. Please provide the order number or other proof of purchase when contacting us.

For an eligible return, we will pay the return shipping cost and provide return instructions or a prepaid return label. Do not send a return until we have confirmed the return method and address.

Damaged, missing, or incorrect items

Inspect the order after delivery. If an item is damaged, missing, or different from what was ordered, contact us promptly with the order information and clear photos so we can review the issue and arrange an appropriate resolution.

Refunds

After the returned item is received and approved, the refund will be issued to the original payment method within 10 business days. A bank or payment provider may need additional time to post the credit to the account.

Order changes and cancellations

Contact us as soon as possible if you need to change or cancel an order before shipment. We will try to help, but a change or cancellation cannot be guaranteed once order processing has begun or after the order has shipped.